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Technical Writer Intern

Technical Writer Internship Summary

The Technical Writer Intern is responsible for gathering existing documentation or creating comprehensible guides and presenting it in a user-friendly manner. This person will compose a variety of documents such as training materials, instruction manuals, guides, FAQ documents, and diagrams to help internal technology, marketing, and content teams.

Responsibilities and Duties

  • Shadow employees and document their day-to-day duties
  • Determine the needs of end users of technical documentation
  • Translate complex and technical information into clear and simple language
  • Select appropriate medium for message or audience, such as manuals or online videos. Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Transfer existing documentation to proper templates
  • Standardize content across platforms and media
  • Identify and suggest new content to be documented
  • Ability to work up to 30 hours a week
  • Ability to communicate & work collaboratively
  • Ability to self-manage, drive initiatives & execute tasks to completion
  • Talent for prioritizing
  • Willingness to embrace change
  • Ability to communicate information to people with diverse professional backgrounds

Qualifications and Skills

  • Four-year degree completed (or in process) in English, Communication, Marketing, Technology, or a related field
  • Clear and excellent writing skills
  • Proven ability to work in Excel, MS Word, GSuite, and online diagram software
  • Willingness to take direction but also to find creative ways to improve on that direction
  • Can not be afraid to ask the “dumb questions”
  • Time-management skills
  • An ability to work, learn and share with peers
  • An ability to communicate with people on other teams
  • Excellent written and verbal communication skills
  • Strong organizational skills – must be detail oriented

Bonus Qualifications

  • Editing or proof-reading experience
  • Journalism or interviewing experience
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